Shipping Policy
Shipping Policy – Queenstown Boutique
Delivery Information
We’re excited for you to receive your order! Here’s what you can expect regarding delivery times and our easy ordering process:
Average Delivery Times
Order Processing:
Once you place your order, we take 1–3 working days to process it. Typically, if you order during the week, processing takes just one working day. However, orders placed on Friday evenings or over the weekend may take a bit longer.
Dispatch & Delivery:
After processing, your order will be dispatched, with delivery averaging 5–12 working days. We strive to make the ordering and delivery experience as smooth as possible for you.
If you have any questions or concerns, our customer service team is always here to help!
Placing Your Order
Ordering from Queenstown Boutique is a breeze! Here’s how it works:
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Select Your Item
Browse our product pages and add your favorite items to your shopping cart by clicking the "Add to Cart" button. Be sure to choose the right variants! -
Checkout
When you’re ready, click "Proceed to Checkout." Here, you’ll enter your address details—make sure everything is accurate! -
Review Your Order
On the dispatch page, you can double-check your address to ensure delivery goes as smooth as possible. -
Payment Options
Click "Proceed to Payment," where you’ll find various secure payment methods, including:-
Credit card (AMEX, Mastercard, Maestro, Visa)
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PayPal
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EPS
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Immediate Payment
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Complete Your Order
Once you’ve selected your preferred payment method, click "Complete Order," and follow the instructions to finalize your purchase. If you encounter any issues, don’t hesitate to reach out to us!
Shipping Costs
Great news! We cover the shipping costs for every order—there’s no minimum purchase required.
All our shipments are 100% free of charge as a thank you for being a valued customer!
Shipping Your Order
Found the perfect outfit or accessory? We understand you want it as soon as possible! That’s why we work diligently to process and ship your order quickly.
To keep our prices fair and reduce environmental impact, we collect parcels in larger quantities and ship them once we reach our minimum. We appreciate your understanding as we strive to create a more sustainable world.
Track Your Order
Want to stay updated on the delivery of your package? You can track your order via our Track Your Order page.
The Track & Trace information is available online 2–3 days after your order.
Please Note: Like many online retailers, we may experience occasional delays due to unforeseen circumstances. We promise to do our best to get your order to you as swiftly as possible.
If you need your order dispatched today, please contact us via email.
Our friendly service team is here to help you find the right solution.
Thank you for choosing Queenstown Boutique!
We can’t wait for you to enjoy your new pieces! 🖤